Privacy Policy

Your privacy and data security are our top priorities

Last updated: July 21, 2025

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Shared Content: Files and notes you upload to our service
  • Communication: Messages you send to our support team

1.2 Information We Collect Automatically

  • Usage Data: How you interact with our service, including access times and features used
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Log Data: Server logs that record your activity on our service

Encryption Notice

All files and notes are encrypted using AES-256 encryption before being stored on our servers. We cannot access the content of your encrypted files.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service
  • Process your uploads and manage your shared content
  • Send you technical notices and security alerts
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud and abuse

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

3.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

  • Cloud storage providers (encrypted data only)
  • Payment processors (for premium features)
  • Analytics services (anonymized data only)

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Data Minimization

We collect and retain only the minimum amount of personal information necessary to provide our service effectively.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can access your data
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Infrastructure: Our servers are hosted in secure, certified data centers

5. Data Retention

We retain your information for as long as necessary to provide our service:

  • Shared Files/Notes: Automatically deleted according to expiration settings
  • Account Data: Retained until you delete your account
  • Log Data: Retained for 90 days for security and debugging purposes

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze how our service is used
  • Provide security features
  • Improve our service performance

You can control cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Policy Updates

We will email you about significant changes to this Privacy Policy if you have an account with us.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information below.

Privacy Contact

Privacy Officer: privacy@tapsshop.com

General Support: support@tapsshop.com

Data Protection Officer: dpo@tapsshop.com

Mailing Address:
TapsShop Privacy Department
123 Security Street
Tech City, TC 12345